NORTH AMERICA SALES AND SUPPORT FOR GAKO INTERNATIONAL PRODUCTS

REFLEX MEDICAL AND UNODOSE™ ARE THE WHOLESALE DISTRIBUTORS AND SERVICE PROVIDERS FOR GAKO INTERNATIONAL IN NORTH AMERICA.

To purchase Gako International products and UnoDose applicators, find the distributor nearest you below. Please get in touch with Reflex Medical for product repairs and other service.
Sales: Find a Distributor
Letco Medical
1316 Commerce Drive NW
Decatur, AL 35601
800.239.5288

Visit Letco
Spectrum Chemical Mfg.
14422 S. San Pedro Street
Gardena, CA 90248
800.772.8786

Visit Spectrum
PCCA
9901 South Wilcrest Drive
Houston, TX 77099
800.331.2498

Visit PCCA

To purchase both Gako International products and UnoDose applicators, please use the following distributors:


Total Pharmacy Supply
3400 East E Avenue
Arlington, TX 76011
800.878.2822

Visit Total Pharmacy Supply
Fagron - Minnesota
2400 Pilot Knob Road
Eagan, MN 55120
800.423.6967

Visit Fagron
Please contact us regarding distributor relations.
Service: Contact Reflex Medical
Reflex Medical provides depot repair services for the entire line of unguator line of EMP mixers in our fully stocked Minnesota repair facility.

You may contact us by phone 8-5pm CST M-F
651.797.3292

Please use the following form to request service
Return Merchandise Authorization (RMA) Process

All equipment returned for service will require a RMA, please follow the process below. Any equipment received without clearly marked RMA number on the external packaging may be denied delivery.

  1. Contact Reflex Medical service to request a Return Merchandise Authorization (RMA) number. This is your tracking number for monitoring service progress.
  2. We will send your RMA document electronically via email.
  3. Make two copies of the sent document.
  4. Place the machine in its original box with original packaging materials.
    If not available, please visit a UPS or FedEx store for packaging assistance (while still following Step 5).
  5. Attach one copy of RMA to the outside of the box, and the second copy inside. Keep the original for your records.
  6. Affix the label to package. Schedule a pickup or visit a UPS or FedEx store for shipment.

If a machine is under warranty, a prepaid UPS or FedEx shipping label will be included with the email sent.

If out of warranty, shipping return charges will be added to your final bill for service.